General

Tickets & Admission

  • Is there an age restriction for attendees?

    All individuals aged 12 and older are invited to join our festival, while those under 18 years old must be accompanied by an adult.

  • What is the festival’s refund policy in case of cancellation?

    We do not refund tickets, but in case you can’t make it we advise you to sell your tickets via Ticketswap.

    If we would have to reschedule the festival for whatever reason, and the new dates don’t suit your agenda, we do refund tickets.

  • Is the festival site accessible to individuals with disabilities?

    We organize South Of Heaven festival for every metalhead and the festival will of course be accessible for disabled people and wheelchair users.

  • Can I buy tickets at the festival gate?

    Didn’t snag a ticket online in time? No worries! Just march your heavy boots to the terrain and grab your ticket at the entrance. It’s first-come, first-served, so get there early and claim your rightful place in the pit.

  • Are there VIP or special ticket options available?

    South of Heaven doesn’t sell VIP tickets. We also don’t have a special VIP area at our festival, as all our visitors are equally important.

  • What are the ticket prices?

    We have one, two and also three-day tickets available. All prices are inclusive 5,-service fee.
    Three-day ticket: 225,-
    Two-day ticket: 150,-

    One-day pass Friday: 75,-
    One-day pass Saturday: 85,-
    One-day pass Sunday: 85,-

    We offer reduced price tickets for teens from the age of 12 up and including the age of 17.
    Kids up and including the age of 11 have free access: they can get a free ticket.
    For people with reduced mobility we have accessible viewing platform tickets, prices no different from regular.

    For more specs and information please click the button ‘tickets’ at our website.

  • How can I purchase tickets?

    You can purchase a ticket directly by following the ticket link on our website.

Parking and Transportation

Accommodations

Accessibility

Line-up and Schedule

  • Line-up

    Once the final line-up is announced you’ll find a complete line-up of all bands including background information and links to their music. Moreover, you’ll find the timetable directly on our website.

Food and Beverages

Lockers

Refund and Cancellation Policy

Merchandise and Vendors

  • Merchandise

    During South of Heaven festival merchandise from a variety of artists will be available.

  • Can I use credit cards or cash at the merchandise booths?

    At the merch stand, we only accept card payments.
    No coins, no bills — we’re 100% CASHLESS ONLY.
    So bring your plastic or digital fire and get your gear like a true metal warrior.
    Leave the paper for burning stages, not for buying shirts! 🔥🖤

Security and Safety

  • Privacy

    • During the festival photos & video recordings will be made for promotional purposes. Everyone who visits our event agrees to this.
    • If you do not comply with our house rules, you will be irrevocably denied access to the festival grounds and will be banned locally for one or more years.

  • Liability

    • The organization and/or its employees cannot be held liable for any injury and/or material or immaterial damage.
    • More than 85 dB(a) of noise may be produced at the festival. | The organization accepts no liability for any adverse effects this may have on your hearing.
    • Your stay on the festival grounds is therefore entirely at your own risk.
    • Give your ears a rest in time by visiting a quiet room from time to time.

  • Weapons

    • It is prohibited to possess weapons or other objects that can be used as weapons.
    • If weapons are found to be in your possession, you will be turned over to the police.
    • If a crime is committed, you will be arrested and turned over to the police.

  • Standards – Values

    • At South Of Heaven Festival, all daily social norms and values apply.
    • Threatening with and using violence, making discriminatory remarks by word and/or gesture, sexual intimidation, urinating in public, throwing beer and throwing mud will not be tolerated.
    • Upon discovery of contamination and/or destruction of materials and grounds, you will be denied access to the festival grounds and will be turned over to the police.
    • Also, any damages will be recovered from you.

  • Alcohol/Drugs

    • Alcohol will not be served to persons under the age of 18.
    • Persons demonstrably under the influence of alcohol and/or drugs may be refused entry to the festival. The person demonstrably under the influence cannot claim any reimbursement of (day) tickets and/or travel expenses.
    • Drugs are prohibited at South Of Heaven Festival.
      When found in possession of up to 5 grams of soft drugs, you have the possibility to hand them over. If you refuse to give up these soft drugs or if you have more than 5 grams in your possession, you will be handed over to the police.
    • Upon discovery of use, possession of hard drugs and/or dealing in soft/hard drugs, you will be detained without mercy and turned over to the police.

  • Forbidden

    • Drugs (max of 5 grams hash or weed is allowed for personal use under Dutch Law)
    • Your own drinks and food , coolboxes
    • Weapons, pepperspray & sharp items
    • Other liquids such as hairspray or deodorant (you can bring a small roller instead)
    • Fire & fireworks
    • Your own furniture, in any kind of form
    • Umbrella’s, selfie sticks
    • Pets
    • Glass, cans or plastic bottles (but yes, you can bring your viking drinkhorn)
    • Professional photo-or video cams or professional audiorecorders
    • explicit soccer- or motorclubcolours
    • Distributing leaflets or selling anything on festivalgrounds

    We do not tolerate

    • Violence, other than moshpits
    • Moshing while directly target punches, kicks etc at someone to do harm
    • Racist, seksist or homophobic symbols and behavior
    • Harrassment of visitors, musicians or crew, in any kind of form
    • Vandalism
    • Selling drugs

  • Search

    To protect your own and others’ safety, you may be searched. If you do not cooperate, you may be denied access to the festival.

  • Legitimation

    All festival visitors must identify themselves when explicitly asked for.

  • Dutch law

    Dutch legislation is in force at South Of Heaven Festival.

  • Instructions

    The instructions of the staff and authorized persons, related to the house rules, on the festival grounds and in the immediate vicinity must be strictly followed at all times.